Frequently asked question

Can I choose whichever styles I want?

Absolutely. At Janardhana Silk House, our collection spans the finest expressions of Indian silk — from regal Kanjivarams and opulent Banarasis to classic Mysore silks, contemporary designer weaves, and exquisite bridal ensembles. You are welcome to explore our entire range and select the styles that resonate with your personal taste, occasion, or heritage. Our in-store consultants are also available to guide you through curated selections tailored to your preferences.

I like my styles but they don’t fit!

Every saree at Janardhana Silk House is crafted to drape beautifully on every form. For blouses, lehengas, and stitched ensembles, we offer complimentary in-house tailoring and alteration services to ensure a flawless fit. Our master tailors bring decades of expertise, making certain that every garment you take home feels as graceful as it looks. Simply visit our store with your purchase, and we will take care of the rest.

How often can I swap out my items?

We do not offer a general return or exchange window for change-of-mind requests. If an item arrives damaged, materially defective, incomplete, or different from the item ordered, contact us promptly with your order number and clear photographs or video. Keep the product, tags, packaging, invoice, and shipping materials, and do not use or alter the item while we review the claim. Do not send anything back until Janardhana Silk House approves the claim and provides return instructions. Please review our Return and Refund Policy for full conditions.

I signed up! What now?

Welcome to the Janardhana Silk House family. As a valued member, you will enjoyearly access to new collections, exclusive festive previews, special loyalty rewards, and personalised styling invitationsthroughout the year. Keep an eye on your inbox for curated updates, and feel free to visit our store anytime — our team looks forward to helping you discover silks worthy of your story.