Refund policy
At Janardhana Silk House, we aim to provide a smooth and trustworthy shopping experience. Please review our return and refund guidelines below.
Returns
We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be:
- Unused and unworn
- In original condition with tags
- In original packaging
- Accompanied by proof of purchase
To initiate a return, contact us at:
janardhanasilkstech@gmail.com
Returns sent without prior approval will not be accepted.
Refund Process
Once your return is approved and received, we will process your refund.
Shipping charges will be deducted from your refund amount. The remaining balance will be refunded to your original payment method.
Refunds are processed within 10 business days. Bank processing times may vary.
Damages or Wrong Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue quickly.
Non-Returnable Items
- Customized or personalized products
- Sale items
- Gift cards
- Personal care items
Exchanges
To exchange a product, please return the original item first. Once approved, you can place a new order for the desired product.
EU Customers
If your order is shipped to the European Union, you have the right to cancel or return within 14 days without providing a reason.
Contact Us
For any return or refund queries, contact us at:
janardhanasilkstech@gmail.com
© 2026 Janardhana Silk House — Trusted Since 1952
